Cloud based app lifts the fog on small business administration

ServiceM8.com, a cloud app aimed at reducing job administration in small business, officially launched today.“ServiceM8 is a new approach to managing clients, staff and jobs in real-time. It [ServiceM8] is to job management what Facebook is to email” ServiceM8 CEO Kim Ford said today. “While friends on Facebook post messages about their social lives - staff using ServiceM8 post messages, photos, quotes and invoices to keep everyone in the business informed.”

“ServiceM8 is cloud based and makes extensive use of the latest HTML5 web technology to deliver a rich and meaningful user experience. The solution uses Apples iPhone® and iPad® for remote activity and is specifically targeted at trade businesses like plumbers, electricians, locksmiths and security firms. In fact, ServiceM8 suits any small or micro business that operates “do and charge” field services.” Mr Ford said.

Small business is under a lot of pressure today and needs effective solutions to improve their productivity and profitability without spending enormous amounts of time and money.

Easy and quick to install, ServiceM8® offers small business a very low risk opportunity to improve their productivity, professionalism and job management practices through a feature rich job management system specifically built to assist their business.

ServiceM8's pricing is structured as a simple per job fee. There are no startup fees, no monthly fees, no per user fee's - ensuring no small business is left behind - and the first 20 jobs per month are completely free. Simply go to www.servicem8.com.au to sign up.

ServiceM8 is an Australian private company, based in Darwin, Northern Territory. ServiceM8 was founded in 2009 on a vision to develop a web 2.0 solution to streamline the internal systems and processes that small business are reinventing every day.

For more information:

www.servicem8.com Former Intel CEO Andy Grove once coined the phrase, “Technology happens.” As true as Grove’s pat aphorism has become, it’s not always good news. Twenty years ago, no one ever got fired for buying IBM. In the heyday of customer relationship management (CRM), com- panies bought first and asked questions later.

What Makes Fog - News


Cloud based app lifts the fog on small business administration

“ServiceM8 is cloud based and makes extensive use of the latest HTML5 web technology to deliver a rich and meaningful user experience. The solution uses Apples iPhone® and iPad® for remote activity and is specifically targeted at trade businesses like



The mystery of what we see

The space beyond is a glowing fog, breathy white above, scattered with sharp, tumbling dark shards and a spray of shrapnel, made by using the gouged-out bits and sawdust from a printmaking woodblock and spraying pigment over it.



Trying to Reason with Kitten Season
Trying to Reason with Kitten Season

“on little cat feet,” like Carl Sandburg's fog). Let's have my physicist friend explain the recurring tabby tide. The premise: a female cat has three litters a year, and each litter averages four kittens (two female). If all of her female offspring do



Photo by Vvillamon on Flickr, licensed under Creative Commons
Photo by Vvillamon on Flickr, licensed under Creative Commons

Choice makes me nauseous: dinner menus, pen brands, exams, especially exams. I don't like to choose sides. I like to linger like fog in hover space, never having to commit, never having to reach resolution, creating space from either end;



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The author didn't clarify the issues of workplace drama satisfactorily at the start, and the eight principles she offers to handle it – which begin with clearing the fog – were foggy to me, and not all that cohesive. At the same time,




What makes a good tester? - Fog Creek Blog

I'm currently in the Quality Assurance (QA) phase of the Software Management Training Program here at Fog Creek Software.  That's why I'm currently running the beta test of FogBugz 6 among other things.  To prepare for my stint in QA, I talked to "Jill the Very, Very Good Tester", immortalized in The Basics of Bug Tracking , for her thoughts on testing, and reflected on the qualities of the good testers I worked with in my previous career as a software developer. 

Good testers see the world differently than software developers.  Or from most people, really.  When they're in testing mode, they try things that no "sane" person would ever try.  They see the flaws, the interstices where systems grind against each other, and figure out ways to exploit them.

What happens if I start doing one task, interrupt to do a second, go back to the first task, and then skip to a third task? What happens if I paste a ridiculously long piece of text including all sorts of non-standard international characters into every possible text field, including the zip code? What happens if I intentionally try to inject SQL code into the database? What happens if I don't understand any of the instructions and just start double-clicking randomly on everything I can see?  What happens if I just start hitting random keys on the keyboard?

I used to work with a guy named Henry who was incredibly good at this.  I'd spend hours testing my code, clicking on every button, trying every possible combination of inputs I could think of.  I'd give him the software, and he'd be back at my desk in five minutes, saying "Eric, I broke it!"  I'd ask him what he did, and he'd explain how he was doing something that nobody had ever requested or even mentioned, and because the software wasn't designed to do that, it broke.  Fortunately, Henry would also have figured out a way around the bug so that he could keep working while I was trying to fix it, cursing all the way.

At the same time as they are coming up with all these crazy ways to break the software, good testers also have to be incredibly methodical.  They map out every aspect of the software before starting, create a test plan to make sure they exercise all of the desired functionality from the specification, and systematically go through every corner of the software.  These are the kind of people you want running your FDA certification process because they will follow the process to the letter and nothing will fall through the cracks (a former coworker of mine is now a consultant in that field).


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Princess Mustafa Isnt that what is in those electronic cigs? The same stuff used in fog machines? Makes water vapor?


Jenny Adkins Not sure what and and I saw in the woods...creepy. The fog makes everything spookier.


David Negrete My sister makes her own work schedule and puts herself down to work Saturday night. What the fog is wrong with her?


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